Not all people we deal with will be happy with responders being present at the ‘worst moment’ of their lives. The anger which can make a person act anyway on the scale of ‘Grumpy – Violent’ can be hard to narrow down. Common triggers are frustration, humiliation, pressure, concern of privacy, perceived/real judgement from responders or mind altering substances. The list goes on. This article aims to give you some practical advice that you can use with your ‘gut instinct’ in order to make your responses more effective. – See more at: http://www.d4h.org/blog/post/20131002-5-Ways-To-Deal-With-An-Aggressive-Person-During-A-Response?goback=.gde_105016_member_5791810319026245633#!